Services

Capabilities Matrix

Six disciplines. One accountable partner for the entire storage lifecycle — on-premises, cloud and everything between.

01

Storage System Support

Our global support desk triages, escalates and resolves storage issues fast, with certified engineers who know your hardware and software stack inside out.

  • 24/7 incident response and escalation
  • Certified vendor-level engineering
  • Multi-vendor platform coverage
  • Priority SLA response windows
02

Preventive Maintenance

Proactive health checks, firmware upgrades, capacity planning and performance tuning keep your storage fleet running at peak efficiency.

  • Quarterly health & configuration audits
  • Firmware and microcode management
  • Capacity and performance forecasting
  • Replacement parts & spares management
03

Troubleshooting & Diagnostics

When something breaks, we isolate root cause with structured diagnostics — performance degradation, slow paths, corrupted metadata or failing hardware.

  • Root cause analysis (RCA) reports
  • Performance and latency profiling
  • Data path & fabric diagnostics
  • Remote telemetry and log analysis
04

System Recovery & DR

From failed controllers to full site loss, we bring systems back online and recover data with engineered, tested playbooks.

  • Emergency break-fix and rebuild
  • Data rescue and restoral services
  • DR runbook design and testing
  • Replication & snapshot strategy
05

Full Lifecycle Management

We manage the complete storage lifecycle — architecture, procurement guidance, deployment, migrations, operations and refresh — as one accountable partner.

  • Storage architecture & design
  • Data migration and cutover planning
  • Modernization and refresh programs
  • End-of-life decommissioning & sanitization
06

Cloud & Hybrid Storage

Seamless on-prem-to-cloud and hybrid architectures: object storage, backup targets, file tiers and multi-cloud data mobility without vendor lock-in.

  • Hybrid & multi-cloud architecture
  • Object storage (S3, Azure Blob, GCS)
  • Cloud backup and archive tiering
  • Cost optimization & data placement
Platform coverage

Vendor-Neutral, Deeply Certified

We certify on the platforms you run today and the ones you are moving to tomorrow.

Dell EMC PowerStore Pure Storage FlashArray NetApp ONTAP HPE Alletra / 3PAR IBM FlashSystem AWS S3 / EBS Azure Blob / Files Google Cloud Storage VMware vSAN Nutanix HCI SUSE / Ceph Hitachi VSP
How we work

A Proven Engagement Model

01

Assess

We inventory your estate, baselines health, performance and risk across every platform.

02

Engineer

We design support, maintenance and recovery playbooks tailored to your environment.

03

Operate

Our 24/7 NOC monitors, maintains and responds — proactively and on demand.

04

Evolve

Quarterly reviews tune capacity, cost and lifecycle so storage never becomes a bottleneck.

Scope your environment

Get a tailored support plan

Tell us what you run and we will build an engagement model that fits your budget and uptime targets.

Request a Proposal